We are Switch Dental, a dental practice serving patients in Lower Hutt for over 50 years. Our mission: To empower patients to make informed decisions about their dental health.
Having grown up in the 60's,where a trip to the dentist was akin to visiting a house of horrors for myself and other kids, and the dentist ,for me ,was on the same level of terror as Boris Karloff, Bela Lagosi or Vincent Price, it is today an enjoyable experience thank to the wonderful treatment i receive when visiting Switch Dental.Graeme , his assistant and receptionists do everything possible to make you feel welcome and the dental work I receive is of the highest standard.I cannot recommend them more highly.
21:50 23 Nov 23
New patient here and had the most enjoyable and relaxing experience I’ve ever had at a dentist. Had to have a root canal but Laura was amazing. She let me know exactly what she was doing the whole time. Think I’ve found my new dentist.
05:14 15 Nov 23
This is the 1st time I see the dentist on Oct 19When I drink cold water, I got pain.Dr. Matt explain why that happen & gave options, opinion which one is better & how much that will cost.I have choose tooth extraction.How amazing I don't even realize that the tooth had been removed from my gum.Dr. Matt is a very good doctor..Very professional, trustworthy & reliable.Highly recommend
07:20 25 Oct 23
I’ve done a root canal surgery recently at Switch Dental and the whole experience was really pleasant! Both Dr.Laura and Dr.Alex are great. Dr.Laura helped me with the surgery and she is professional, patient and super friendly the whole time. Highly recommend.
23:59 03 Oct 23
I consider Graeme and the team to be part of my extended family.I am always treated with respect and dignity. It has always been a positive experience, and I leave with a smile.I would recommend switch to any one requiring dental services.
23:53 02 Oct 23
Just done my wisdom tooth take off today. Reasonable price!The reception staff are super friendly. Dental doctors are really professional. Really recommend here
00:17 27 Sep 23
Had the most awesome experience as soon as I entered the doors Loren was my person I had the pleasure of dealing with soft spoken really nice teeth and smile, just someone I'd want to carry on my journey with, even the receptionists ladies are welcoming I mean I walked in with a sour look but come out smiling even with my still missing one tooth. Would definitely recommend the guys at switch also cheap and affordable they also do afterpay very handy. Thank you for seeing me today to start the long road to my journey.
02:35 20 Sep 23
Before I dreaded going to the Dentist- now I not only don't dread it, I look forward to seeing our Switch family again. I know they will do everything possible to make my visit stressfree. Using modern tech. and the newest research, with a traditional community approach to care and communication , Alex and co.make me feel I am in a safe pair of hands.My teeth have never looked or felt this good. I no longer put off going to the Dentist as it no longer scares me....and I also think the staff are lovely!
PR JG Alcorn
06:16 15 Sep 23
I recently had my dental cleaning at Switch Dental, and I must say that their service exceeded my expectations. I would highly recommend Switch Dental to my families and friends.The hygienist, Durrah, was incredibly thorough and meticulous in her work. She took the time to explain each step of the cleaning process, making sure I understood what was happening and addressing any concerns I had. Her attention to detail was impressive, and I felt like my oral health was in the best hands.I also want to praise the front desk. The front desk staff are warm and welcome. When I arrived the office, They had all the necessary forms ready for me, and patiently guided me through the process, ensuring that I understood everything. They made sure I felt comfortable and answered all my questions with a smile. I also appreciated their excellent communication skills. They promptly reminded me of my upcoming appointment and followed up with any necessary information. Their ability to handle multiple tasks while maintaining a positive attitude truly impressed me.I highly recommend Switch Dental to anyone in need of dental care. Their dedication for work and warm atmosphere make my dental visit become such a pleasant one.
23:43 29 May 23
I’d definitely recommend coming here, everyone was so welcoming and helpful. I’m normally so anxious going into a dental clinic, but Switch Dental is hands down my best experience. The dentist (Alex) who saw me, was so awesome and explained in detail, options to help with the concerns I had, regarding my teeth. Very happy!!
22:31 25 May 23
Longer review below but the bottom line is: Alex and the team at Switch Dental are excellent. Really clear communication and I understood the rationale for everything and felt involved and informed in my treatment - thanks largely to Alex's explanation. All of the staff's bedside manner (or chair-side in the case of a dentist) was brilliant!-------I was undergoing Invisalign treatment at a different orthodontic practice and they recommended seeing a dentist for a check-up. Got a detailed examination, X-ray and then a sit-down conversation with Alex about options going forward. He walked me through potential options, drawing clear diagrams for each option and expected outcomes - using the diagrams, X-rays and photos he'd taken to help explain it all.I had time to go and think about it and decided to go ahead with a crown. The team were able to coordinate the timing of my crown so that it would fit with my final scans on completing Invisalign and moving to retainers. The process of making the crown was pretty impressively hi-tech and you can even watch the crown be made in their offices.I had some issues with sensitivity after (which is of course expected, and just a little prolonged in my case). I mentioned this to them and they were very accommodating in getting me in for an X-ray and re-examination to make sure nothing had gone wrong. I told Alex the types of things that would set it off (very hot and very cold with a short period of sensitivity after) as well as the fact that it was more sensitive at the front of the tooth than the back. He was able to look, take photos and explain exactly why it was happening. Either it would get better on its own, and if not, they had a strategy to fix it. Thankfully my tooth was just taking a little longer to recover than normal but it has continued to improve as he said it would, and the reassurance provided by the follow-up was greatly appreciated.Additionally, I've been to two separate dental hygienists there and it's been by far and away the best experience for someone who normally hates the scraping and tugging.
22:29 21 May 23
This dental clinic is AMAZING! Dr Alex was removing my wisdom tooth today, and it was no pain at all! Thank you to Dr Alex and Hnin, the procedure was super smooth and comfortable. 10 out of 10!!
06:04 24 Mar 23
Thank you Switch for the great dental service and for being so accomodating. You always aim to give the best to your patients and I have experienced that and even my parents! Thank you to Dr Matt for being so thorough, gentle and informative when I had to get my Invisalign. It really did 100% worked in straightening my teeth which have been my concern and you helped me fixed it. Also thank you to Daphne, Dr Alex and the rest of the Switch Dental team. Highly recommended with lots of love to you. 💙
21:45 24 Feb 23
Sahara had fantastic customer service, made myself and everyone feel welcomed. I had a booking with Alex, which turned into one of the best dentist experiences I’ve personally had. All and all, great team here. Recommend highly !
06:14 08 Feb 23
I was in so much pain and all dentist in my area was booked out, thankfully Switch Dental Lower Hutt had a spot open for me, even at the end of their day! They had amazing customer service, professional, understandable and was able to get the appointment I was after. I highly recommend these guys if you’re ever in need of a dentist! They’re super friendly, honest and overall great bunch of people! Would come again!! 🙏🏻 Thanks so much team! X
05:23 25 Jan 23
Graeme is awesome! I haven’t been to a dentist in a few years; he did a thorough clean and polish and my teeth look and feel great! I’d highly recommend!
00:14 14 Oct 22
I have been coming to Switch Dentist in Lower Hutt for some years. I have had several crowns inserted and this time I am having one made in the clinic while I wait. This is helpful as it saves another visit 2 or 3 weeks after a gagging impression is taken by the dentist! This dental practice is right up to date and making dental visits less troublesome. Thanks Switch and especially Dr Bahho.
23:57 21 Aug 22
Switch Dental are awesome! Alex is superb, he's incredibly skillfull, always does great work and is top bloke as well. Durrah can be summed up in one word... brilliant! She has such a soft touch and is SO personable! Love the girls on the front desk as well, so very welcoming. Very happy to recommend Switch Dental.
John Groves (Grover)
05:03 19 Aug 22
Switch dental changed my perspective of going to the dentist! Alex made sure I was very relaxed and Sahara was very personable and welcoming. Very happy to finally feel comfortable with going to the dentist!
03:26 18 Aug 22
Awesome service. Booked last night and got to see Matthew Bahho first thing this morning. He was so nice and fixed my problem immediately, thank you, I will be back.
04:24 04 Aug 22
Alex and Switch Dental are amazing,The most comprehensive dental examination I have ever had!Alex is Lovely and clearly cares about his patients and takes the time to provide you with all of the information you need to make informed decisions about your teeth and any dental work,I am so thankful - and so impressed!
02:49 22 Jul 22
Great service and Matthew has been very helpful, professional and non-judgy!I highly recommend.
02:51 17 May 22
Had an appointment there recently, and am happy with the results. All staff there were professional, friendly, and efficient. I absolutely recommend this place if you seek great quality dental/hygienist services! 5/5
03:33 13 May 22
Great experience there, the dentist Alex was extremely patient and will explain everything to you. Don’t need to worry if you are not sure about anything. Love it!
08:34 28 Apr 22
I visited Switch Dental for a full check up, my dentist and the whole team were very friendly and helpful. Decided to go for a invisalign treatment, very looking forward to seeing the results! Hightly recommended to everyone.
03:02 06 Apr 22
I recently had toothache & made an appointment online at Switch Dental.My initial appointment was quick & thorough.I needed a crown which was able to be done the next day from beginning to end. It was amazing to watch my crown being cut using 3D technology. Alex & the team were totally professional throughout & managed my pain effectively. Thanks so much for your help.
04:05 25 Mar 22
The staff are all very friendly and accommodating. Dr Alex is very thorough with his work. He explains all the problems and the procedures that I need to fix it. Over all a great experience 🙂👍
04:31 14 Mar 22
My first visit! I had a full examination which was done with 3d scanner. It was very easy and comfortable. I was impressed.Their lovely assistant, Sarah, was so respectful and kind.Alex, my dentist explained to me what was happening to my teeth, the reasons, options, risks, prices. Very clear.Nice private room with a comfortable set up. The room was very clean with beautiful relaxing music.
22:27 12 Feb 22
Anyone in Switch Dental is very friendly. It was a great experience to check teeth here. Thanks to Mandy for her translation.
21:12 20 Jan 22
Good location, nice people and professional service. I would highly recommend it.
ERIC GAO (鑫哥)
10:36 21 Dec 21
For someone who is terrified to go to the dentist, Switch Dental made me feel comfortable and everything was pain free. Walked out feeling awesome and confident again with my smile! Definitely recommend!!
03:53 16 Dec 21
Excellent professional service received from friendly staff members. Highly recommended.
01:53 01 Dec 21
Good service, highly recommended.Thanks receptionist and dental assistant Mandy, she is nice and friendly. Thanks for helping me with booking the appointment.Dr. Alex is very professional and patient. After did the checking/examination, he has provided different treatment options with detailed explanation to make it easier for me to understand. There was no pain during the treatment. Thanks Alex and his assistant Sarah.
02:26 04 Nov 21
I'm from the generation of kids that refered to the Dentist, as the murder house.Many years later some serious pain required a visit to a dentist. After searching the phone book I called Switch Dental in Lower Hutt.I had an appointment set to see Matt. On arrival the reception team were amazing, I instantly felt relaxed and welcomed.When I got to the chair, Matt had this amazing, calming approach. He explained what was needed, and went to work.By the time it was over, I was relaxed, felt no pain, amazed I went home and told my partner, Prue of my experience, a short time later she changed dentist and is also now with Switch. She tells her friends aswell, and is taking our neighbor to Switch after some rough treatment from her Dentist.The entire team at Switch are Amazing.
16:52 16 Jun 21
My first time back in a dental chair in roughly 20 years. I had put this off for various reasons but couldn't any longer as my teeth had worsened over time. If the Service I received today was around 20 years ago I probably wouldn't have any issues today. Alex was amazing and very thorough discussing all the options available to me so I could make a decision that best suits me without any pressure whatsoever. Such a friendly atmosphere as well.
06:03 16 Jun 21
I'm from the generation of kids that refered to the Dentist, as the murder house.Many years later some serious pain required a visit to a dentist. After searching the phone book I called Switch Dental in Lower Hutt.I had an appointment set to see Matt. On arrival the reception team were amazing, I instantly felt relaxed and welcomed.When I got the chair Matt had this amazing, calming approach. He explained what was needed, and went to work.By the time it was over, I was relaxed, felt no pain, amazed I went home and told my partner, Prue of my experience, a short time later she changed dentist as is also with Switch. She tells her friends aswell, and is taking our neighbor to Switch after some rough treatment from her Dentist.The entire team at Switch are Amazing.
21:09 07 Jun 21
Went here for a check up. Everyone was really nice and the machines that they have are really advanced. They did x-rays, made a 3D model of my mouth and took photos. Between the x-rays, model and photos my cavities were really clear to see. Alex gave me a detailed but simple explanation of what was going on and what my options are
08:22 04 May 21
Very pleasant experience from booking to dental checkups and fixing my dental problems. Highly recommended.
09:12 22 Apr 21
I have been a customer at Switch Dental for a few years now, and they've always delivered.From the receptionists to the dentists, all staff are super friendly and welcoming.They've saved My teeth every time.😉Highly recommended😁
03:31 11 Mar 21
The staff at Switch Dental are very friendly and professional. I was particularly impressed by the consultation process, being very thorough and accomodating. The experience exactly reflects their slogan - "To empower patients to make informed decisions about their dental health". Excellent service!
09:24 09 Mar 21
Very good customer service. The dentist gave very detailed description and solutions to your teeth. And the efficiency is good, it's easy to book an appointment. I would like to recommend them!
22:01 08 Mar 21
I have only good things to say about Switch Dental. From the reception staff to the dentist - everyone is welcoming and friendly. I have a son who does not enjoy dental visits at all, but he was put at ease, more so than any other dentist he has seen. Thank you Switch Dental.
20:57 04 Mar 21
very good professional dentist and very relaxing environment. Definitely worth 5 star. Highly recommended!
20:04 28 Feb 21
Thankyou so much I had a great experience. I went in nervous and scared. I had a fear of dentist before hand and now I can say I’m over it. Thankyou so much guys 😀😀😀
00:02 06 Jan 21
I thought wow this place is wonderful I felt very relaxed treated extremely professionally The wonderful polite staff and receptionist made me feel at ease as I was nervousMy dentist kindly explained what would happen and afterwards explained my situation with a drawing so I could understand what to expect and make a decision on
11:17 09 Oct 20
Switch Dental are amazing - all the staff are friendly and really do care. Right from the very first phone call they've been understanding about my fear of the dentist, and worked to help me get the work I needed done. Sedation was easy to arrange for my root canal & wisdom teeth extraction, and everything was done at my pace. I can highly recommend Dr Alex and the team at Switch... they're very positive and patient, and do an amazing job.
21:47 29 Sep 20
I’ve got treatments at switch dental for several times. Matt has always done great jobs. Highly recommended.
04:09 25 Sep 20
Lovely caring team, always friendly over the many years I've been going there. Careful and gentle dental work - I rarely need anesthesic, although it is always offered. Clean modern equipment and rooms. Excellent use of technology to track dental health. Great communication about what is happening and possible treatments. I highly recommend them to everyone looking for a dentist in Lower Hutt. Thanks Alex, Daphne, Aira and the rest of the Switch dental team.
03:58 17 Sep 20
In the past I have had some bad experiences at the dentist. I was in a position to get some remedial work done and started looking for a new dentist. I sought lots of recommendations and decided to go and visit a couple of dental surgeries before making an appointment. I met Daphne at the reception at Switch Dental she was really calm and friendly. I was able to meet my dentist Alex prior to having an appointment and I haven't looked back. All of the staff, including the other dentist Matt (who undertook some emergency dentistry for me) are professional, friendly and understand that going to the dentist can be stressful and anxiety inducing. I now recommend them to everyone. The actual dentistry is also superb and pretty reasonably priced. Very happy.
22:18 16 Sep 20
Have been going here for the past 18 months and very happy with the thoroughness of work done and advice given. In particular Sarah the hygenist is a pleasure to see. She's warm, friendly and has a 6th sense for when you might need a break from the clean. I wholeheartedly recommend Sarah and the whole team to anyone needing dental work in the Hutt Valley.
05:03 08 Sep 20
Love the team at Switch Dental, very friendly, very professional, and great service every time!
10:54 06 Sep 20
They're always ready to help and are very empathetic. The friendly & helpful staff makes it an easy experience, plus the price is good.Switch Dental deserves the 5🌟 rating
01:19 02 Sep 20
Great dentist with friendly staff, you get great advice and can feel safe knowing you aren’t getting fleeced.
09:56 28 Jul 20
Definitely 5 stars! I’m always scared of going to dentist however switch dental made my experience very pleasant and at ease. Everyone is so friendly and Dr Matt did such a good job. Highly recommended!
05:48 12 Jun 20
Went in with a problematic wisdom tooth. Awesome, friendly service from all the staff. Got checked out, had the option of having the extraction then and there. No pain with the injections and it only took about 10 seconds to actually pull the tooth, pain free experience. Probably the most relaxing dental service possible! 🙂
03:21 21 Oct 19
Great, friendly staff and excellent dental service. Matt did a great job at explaining what I needed to do to look after my teeth better once the initial check-up was complete. Would definitely recommend.
00:44 10 Oct 18
During 2018 I have had some important dental work done at Switch Dental. I am very grateful for the excellent work they did for me. I found the staff to be very professional, considerate and courteous. I am happy to recommend Switch Dental for all dental work you may need. David Lillis Ph.D.
09:26 01 Sep 18