

Accidents happen, and when they result in dental injuries, it’s important to know that help is available. Switch Dental in Lower Hutt is a registered provider of dental treatment covered by the Accident Compensation Corporation (ACC) for patients across the Wellington region. If you’ve experienced a dental injury due to an accident, our experienced team can provide the necessary assessment, treatment, and assistance with your ACC claim, helping you get back to a healthy smile as smoothly as possible.

ACC is New Zealand’s no-fault accidental injury compensation scheme. It provides comprehensive cover for most personal injuries, including dental injuries, that occur as a result of an accident. This could be an accident at home, work, school, during sports, or in a motor vehicle incident.
Common dental injuries that may be covered by ACC include:
- Chipped or Fractured Teeth: A piece of your tooth may break off due to a knock or fall.
- Dislodged (Luxated) Teeth: A tooth might be pushed out of its normal position, becoming loose or angled.
- Knocked-Out (Avulsed) Teeth: A tooth may be completely knocked out of its socket.
- Damage to Dental Work: Existing fillings, crowns, bridges, or dentures can be broken or dislodged during an accident.
- Soft Tissue Injuries: Cuts or lacerations to the lips, gums, tongue, or cheeks.
- Jaw Fractures or Dislocations: More serious accidents can result in damage to the jawbone.
It’s important to note that ACC does not cover dental problems that arise from normal wear and tear, poor oral hygiene, or pre-existing conditions not directly caused or aggravated by an accident. For example, a toothache due to a cavity that wasn’t caused by an accident would not typically be covered by ACC.
Seeking prompt dental assessment after an accident is crucial, not only for your oral health but also for lodging an ACC claim correctly.
If you have suffered a dental injury due to an accident, Switch Dental is here to help you through the process of assessment, treatment, and managing your ACC claim.
Here’s what you can typically expect:
- Seek Prompt Assessment: Contact us as soon as possible after your dental injury. Early assessment and treatment can significantly improve the outcome.
- Initial Consultation and Examination: Our dentist will carefully examine the injured area, assess the extent of the damage, and may take X-rays or other diagnostic scans if necessary. We will discuss our findings with you and explain the nature of your injury.
- Lodging an ACC Claim: As registered ACC providers, we can help you complete and lodge the necessary ACC claim form (usually an ACC42 Dental Injury Claim Form). You will need to provide details about how, when, and where the accident occurred.
- Treatment Plan and ACC Approval: Based on the assessment, we will develop a treatment plan to address your dental injury. For some treatments, we may need to seek prior approval from ACC before proceeding. ACC will determine the extent of their contribution towards the cost of your treatment.
- Receiving Treatment: Once the claim is accepted and any necessary approvals are obtained, we can proceed with the required dental treatment. This could range from simple repairs like bonding a chipped tooth or re-cementing a crown, to more complex procedures like root canal treatment for a traumatised tooth, splinting a loose tooth, or managing a knocked-out tooth.
- ACC Contribution and Co-payments: ACC usually contributes a portion of the cost for accident-related dental treatment. The amount covered depends on the specific injury, the treatment required, and ACC’s schedule of contributions. There is often a co-payment (the portion of the fee that you will need to pay). We will provide you with a clear estimate of any co-payment before treatment begins.
- Follow-up Care: Depending on your injury, follow-up appointments may be necessary to monitor your healing and ensure the success of the treatment.
Our team is experienced in managing ACC dental claims and will guide you through each step, aiming to make the process as straightforward as possible during what can be a stressful time.
What should I do immediately after a dental injury?
If a tooth is knocked out, try to gently place it back in the socket without touching the root, or store it in milk or saliva and see a dentist immediately. For other injuries, rinse your mouth with cool water and apply a cold compress to reduce swelling. Contact us as soon as possible.
How long do I have to lodge an ACC claim for a dental injury?
It’s best to lodge your claim as soon as possible after the injury, ideally within 12 months. Seeking prompt dental assessment helps with this process.
Does ACC cover the full cost of dental treatment?
ACC usually covers a portion of the cost. The amount depends on the injury and ACC’s regulations. There is often a co-payment required from the patient. We will discuss this with you before treatment.
Experienced Care for Accidental Dental Injuries
When you’ve had a dental accident, you need a dental team that is not only clinically skilled but also knowledgeable about the ACC process. At Switch Dental, we offer:
- Registered ACC Providers: Our dentists are experienced in treating ACC-related dental injuries and managing the claims process.
- Prompt Assessment and Care: We understand the urgency of dental injuries and aim to see you as quickly as possible.
- Comprehensive Treatment Options: We can provide a wide range of treatments to address various types of dental trauma.
- Clear Communication and Guidance: We will explain your injury, treatment options, and the ACC process clearly, helping you understand what to expect.
- Focus on Pain Relief and Restoration: Our priority is to alleviate any pain and restore your teeth and smile to their optimal health and appearance.
- Supportive and Caring Environment: We provide a compassionate setting to help you feel at ease during a potentially difficult time.

Suffered a Dental Accident? Contact Switch Dental in Lower Hutt for ACC Treatment
If you’ve injured your teeth or mouth in an accident, don’t delay seeking professional help. Contact Switch Dental for an urgent appointment. We are here to provide expert care and assist with your ACC claim.

